Managed Services
ENS is a comprehensive remote IT
managed service provider which manages desktops, servers,
applications and network devices at your site(s) via the
Internet in a highly secure fashion without making changes to
firewall configurations or setting up VPNs.
Managing and troubleshooting desktops, networks, servers and IT security is rarely seen as a core activity by SMBs. Some of the questions which come to mind are - "Does hiring a full-time IT support specialist make sense? Can I pay a predictable monthly price rather than being at the mercy of IT support charges paid by the hour? How can I reduce downtime, poor performance and IT security breaches without paying through the nose?"
We take responsibility of complete IT
management of your organization using an integrated technology
platform that is being used worldwide by many leading
organizations. We offer proactive management and
monitoring, and charge you a flat fee per month.
| Desktop and Server Management
Services |
Monitoring and
Proactive Maintenance |
||
| • | File Cleanup | • | 24 x 7 Monitoring and Troubleshooting |
| • | Asset Management | • | Operating Systems |
| • | Patch Management | • | Active Directory |
| • | Spyware Detection and Removal | • | MS Exchange & SQL |
| • | Anti-Virus and Anti-Virus Management | • | Security Log Analysis and Management |
| • | Remote Control | • | Network Services and Backup |
| • | Software Distribution | • | Network and Security Devices (Firewwalls) |
| • | Monthly Network Status Report | • | Telephone and Remote Support Sessions |
| • | 24 x 7 Network Monitoring | • | Trouble Ticketing |
| • | 1 Monthly Proactive Maintenance Service Call | • | Executive Summary Monthly Report |
| • | Offsite Backup Service (Optional) | • | Quarterly Review and Planning Meetings |
