Managed Services

ENS is a comprehensive remote IT managed service provider which manages desktops, servers, applications and network devices at your site(s) via the Internet in a highly secure fashion without making changes to firewall configurations or setting up VPNs.

Managing and troubleshooting desktops, networks, servers and IT security is rarely seen as a core activity by SMBs. Some of the questions which come to mind are - "Does hiring a full-time IT support specialist make sense? Can I pay a predictable monthly price rather than being at the mercy of IT support charges paid by the hour? How can I reduce downtime, poor performance and IT security breaches without paying through the nose?"

We take responsibility of complete IT management of your organization using an integrated technology platform that is being used worldwide by many leading organizations.  We offer proactive management and monitoring, and charge you a flat fee per month.

  Desktop and Server Management Services
  Monitoring and Proactive Maintenance
File Cleanup 24 x 7 Monitoring and Troubleshooting
Asset Management Operating Systems
Patch Management Active Directory
Spyware Detection and Removal MS Exchange & SQL
Anti-Virus and Anti-Virus Management Security Log Analysis and Management
Remote Control Network Services and Backup
Software Distribution Network and Security Devices (Firewwalls)
Monthly Network Status Report Telephone and Remote Support Sessions
24 x 7 Network Monitoring Trouble Ticketing
1 Monthly Proactive Maintenance Service Call Executive Summary Monthly Report
Offsite Backup Service (Optional) Quarterly Review and Planning Meetings